Online
In person
What do you need to know?
The generic request is a form that allows you to submit applications or other procedures when there is no specific electronic form for the procedure you want to carry out.
- If the procedure you wish to handle has a specific form (verify at Gencat Procedures or Canal Empresa), you must use it.
- For tax procedures, the electronic processing on the ATC Electronic Office must be used.
- If you want to make a query, complaint or suggestion, you can use this contact inbox.
To any citizen, company or entity.
If you are a local entity in Catalonia, search for Generic Submission on the Extranet of Catalan Administrations (EACAT).
A generic petition can be filed at any time.
You can submit a maximum of two enclosed documents with a petition (maximum size 5Mb).
The form must be signed in the following cases:
- Making petitions
- Submitting declarations of responsibility and communications
- Filing appeals
- Withdrawing from actions
- Waiving rights
If you do not sign it, you will receive a request to identify yourself and your procedure's time limits will be extended
No fees are associated with this procedure.
- The time limits are determined by the procedure you submit through the generic petition. Otherwise, the time limits are those established by the administrative procedures law. The time limits may not exceed six months, unless primary legislation establishes greater time limits or greater time limits are set out by European Union law.
- The date of entry into the General Electronic Registry of the Administration of the Government of Catalonia will be deemed the valid date. For the purposes of calculating deadlines, the official date and time of the General Electronic Registry of the Administration of the Government of Catalonia are those of the Electronic Office.
Steps to follow
-
1
Step one
Submit
-
2
Step two
Rebre la resposta de l'Administració
When will I receive a response?
When will I receive a response?
At the time you submit the request, you will receive a receipt with the date and time when you submitted the documentation.
The department or body will receive your request and, if you have not selected the correct subject area or entity, it will be forwarded to the corresponding body or department.
If you need to provide additional information, you will be notified and informed of the deadlines available to the Administration to resolve your request.
Check the status of your procedure in the Private Area.
